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Frequently Asked Questions (FAQ)

Need Help with FAQs? All your common questions answered! Check out our FAQ section for quick solutions or reach out if you need more assistance.

Is cupping scientifically proven?

Yes, cupping therapy is supported by scientific evidence. Multiple studies have shown that cupping can improve circulation, reduce inflammation, and relieve muscle tension. In particular, cupping has been shown to significantly reduce pain in various

Is Smart Cupping as good as traditional cupping?

In many ways, smart cupping, like that offered by LEVIDE, can be more convenient and effective than traditional cupping. Traditional cupping requires professional training, fire, and glass cups, whereas LEVIDE Smart Cupping provides the same benefits

Does LEVIDE Smart Cupping relieve back pain?

Yes, LEVIDE Smart Cupping is highly effective at relieving back pain. By using dynamic suction and targeted heating, it increases blood flow to the affected area, which promotes muscle relaxation and helps reduce inflammation. This leads to significa

Does this cupping device relieve shoulder pain?

Absolutely. LEVIDE Smart Cupping’s combination of dynamic suction, adjustable pressure, and heat therapy is perfect for easing shoulder pain. Whether your discomfort stems from overuse, tension, or injury, the device works to increase circulation and

Can it help recover from injuries?

Yes, LEVIDE Smart Cupping can significantly assist in injury recovery. The dynamic suction promotes increased blood flow to the affected area, which speeds up the body's natural healing process. Enhanced circulation helps deliver essential nutrients

How does LEVIDE cupping help reduce cellulite?

It is recommended to apply a light coat of essential oils on the skin before gently gliding LEVIDE on the skin to tighten the skin while reducing cellulite. Our energized therapy modules do an excellent job at reducing cellulite while tightening the

How does it work?

LEVIDE combines four clinically proven therapy modules designed to alleviate muscle tension and enhance blood circulation. By supporting muscle recovery and minimizing pain, it facilitates the breakdown of toxins in the body, reduces inflammation, an

What's the difference between LEVIDE Therapy Vs Traditional Cupping?

Experience the Perfect Balance of Advanced Cupping Therapy & Convenience.

Is LEVIDE Cupping Therapy safe?

Yes! Our devices feature timed releases to avoid overuse along with a single-press instant release incase the pressure is bothersome. Each cupper also comes with a built-in heating unit that reaches temperatures as high as 122°F (50°C) without any fl

Are they easy to use at home by yourself?

Our devices are intuitive right out of the box and very easy to apply to enjoy a healthy therapy session from home. Featuring four buttons to control all the beneficial functions of our cuppers, LEVIDE™ Smart Cupping Therapy is simply the most effect

Should I use several devices at the same time?

To maximize your session's benefits, we suggest applying several of our devices for simultaneous function, saving time and enhancing the effectiveness of the session. This is why we have introduced deeper savings with larger quantity purchases!

Will it hurt or damage my skin?

With several levels of intensity, you are able to adjust the suction, massage, and heating power of our devices with ease to help you become comfortable with our devices at low levels before progressing. Starting at a low level is most optimal for be

Can they be used by multiple people and easily sanitized?

Since all models feature a removable cup, our devices are easy to sanitize by wiping down or hand washing the cup with your preferred disinfectant. We also recommend wiping down the centerpiece located on the bottom of our devices with an alcohol-bas

Are they rechargeable?

Yes! Each device comes with a USB Type-C charging cable and takes approximately 3 hours to fully charge and can last up to 9, 20-minute, therapy sessions while the device is set to its maximum setting!

Do you offer refunds? A warranty?

We're confident that you'll love our devices' effectiveness just as much as we trust their lifetime durability, which is why we provide our unbeatable 2 year warranty with all of our devices!. We also understand that online shopping is not for everyo

Do you ship overseas?

Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

More details on our shipping policy HERE.

Are these devices used in professional therapy offices?

Yes! We have partnered up with physical therapists, physicians, and chiropractors around the world to help bring our remarkable innovation to clients in need!

Is LEVIDE available on Amazon?

No, LEVIDE is not available on Amazon. Any product claiming to be LEVIDE on Amazon is a counterfeit with inferior quality, fewer suction levels, fewer heat levels and shorter battery life. Always purchase directly from our official website for the au

Is cupping good for tight back muscles?

Cupping is perfect for tight back, neck, shoulder, and many other large muscle groups. Our device takes it many steps further, offering dynamic suctioning, adjustable heat therapy, red light therapy, and a stimulating vibrational massage energized To

Does cupping get rid of muscle knots?

Absolutely! Cupping works wonders on releasing muscle knots and tension. LEVIDE Smart Cupping is even better for relieving muscle knots - with our targeted heat therapy reducing relaxing the muscle knots, our dynamic suctioning and vibrational massag

How long does it take to feel the benefits of cupping therapy?

Most people begin to feel improvements after using it just once, but some take two or three sessions to experience real results. Cupping therapy effects tend to become more realized over time.

What is cupping therapy best for?

Cupping is amazing for increasing mobility, blood flow, and flexibility while reducing pain, muscle knots, inflammation, cellulite, and toxins within the skin. LEVIDE Smart Cupping takes it many steps further by synergizing cupping therapy with sever

How can I turn off the suction so it doesn't hurt me when I remove it?

There is a built-in instant pressure-release button found on top, above the power button. We've also recently implemented a protruding braille dot to make it easier to feel for this button while LEVIDE is working on your back.

Are blisters from cupping therapy normal?

Blisters from cupping are much less common than the traditional red circle bruise typically found after a lengthy cupping session. To avoid blistering from cupping, we strongly recommend starting off slowly with a very low level intensity of pressure

Does it leave a mark?

Yes! Just like traditional cupping, LEVIDE Smart Cupping Therapy will temporarily. leave that classic red circle bruise on your skin. Wear them proudly as it is a sign of. taking your health seriously. Many of our customers love showing them off just

Is there any scientific evidence on cupping reducing cellulite?

Yes! There are many scientifically-proven studies which have proved significant decrease in female cellulite and improved skin elasticity from a direct result of cupping therapy. In a study titled "Dry cupping therapy decreases cellulite in women: A

Can I use multiple gift cards to make a purchase?

Currently, our system doesn’t allow for the use of multiple gift cards on a single order. We’re here to make your shopping experience as smooth as possible, so please feel free to reach out to us anytime!